Returns & Exchanges

At Instant Pot Australia, we want you to be completely satisfied with your purchase. If you change your mind or encounter an issue, our streamlined returns process ensures you can shop with confidence and ease.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all accessories, manuals, and promotional inserts to ensure eligibility for a full refund.

• 3.
  Ship to Our Warehouse

  Affix the provided return label to your package and drop it off at any Australia Post location, keeping your tracking number for reference.

• 4.
  Processing and Refund

  Once our quality control team inspects the returned unit, your refund or exchange will be processed within 5-7 business days to your original payment method.